Since its release by Intuit more than 20 years ago, QuickBooks has been the best program for keeping business accounting smooth. The program can also manage payroll and calculate taxes for regular tax filing operations. Even with all of these features, QuickBooks can sometimes get affected by errors interrupting general operations like payroll processing. QuickBooks Desktop error code PS038 occurs right after you start processing payroll. This causes the update to fail and the software to crash. But there is nothing to worry about, as this blog post will explain why this error occurs and what you need to do to fix it.
If you think the troubleshooting error PS038 is not an easy task, you can get help from our support team by dialling +18557380359 Why QuickBooks Encounter Error PS038?
The reasons why QuickBooks payroll error PS038 strikes are listed below.
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If the paychecks you sent didn’t get processed and are stuck as ‘online to send’ in QuickBooks.
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If some other programs running on your system start interfering with the background processes of QuickBooks, the payroll processing could be hampered.
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Installation issues often cause damage to the QuickBooks program, which can trigger error PS038 in QuickBooks.
You may also see: QuickBooks Error H101: Resolving Multi-User Network Issues
Instant Method to Rectify QuickBooks Desktop Payroll Error PS038
Here is the one solution that you need to implement to get rid of error PS038 while processing payroll in QuickBooks.
Solution: Find and Get Rid of Paychecks that are Stuck Online to Send in QuickBooks
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Open QuickBooks on the system that you are using as the server and click the Find option in the Edit menu.
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Go to the ‘Advanced’ tab and click on ‘Choose Filter.’
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Open the ‘Filter’ list, click on Detail level, and then tap Summary only.
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Scroll down until you find ‘Online’ in the Filter list and click ‘Online to send.’
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Tap Find to see the list of all the paychecks that haven’t been sent.
After finding the stuck paychecks, follow the steps below to fix the error.
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Choose the oldest or first stuck paycheck and click on the Paycheck Detail option.
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In the Review paycheck box, go to Earnings and add a new item that is the same as the last item on the list.
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Tap ‘No’ where it says ‘Net pay locked.’
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Don’t change the numbers for net pay and taxes, and select ‘Save and close.’
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Move your cursor back to the paychecks and click on the option that says ‘Paycheck Details.’
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Remove the item you just put to the list of earning items.
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Don’t change the tax numbers that belong to the paychecks, and click ‘OK.’
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Go to each paycheck that is stuck and repeat the steps above to get rid of it.
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Open QuickBooks again and try to download the payroll update or process payroll to check if the error is resolved.
The Following Blogs Can Help You: How To Resolve QuickBooks Update Error 15212
Conclusion
We’ve come to the end of our blog post about the QuickBooks Desktop error code PS038. You learned why you get this error and what solution to follow to get rid of it. We expect you have already eradicated the error using the solution in this article. If you face any issues resolving error PS038 in QuickBooks, dial +18557380359 to get help from our support team.